Customer Support Engineer H-1B salary at Cisco Systems — 162 certified filings (FY2016–FY2025)
- 2
- Filings · FY2025
- $76k
- Median base · FY2025
- $76k–$112k
- Middle 50% · FY2025
- −3%
- vs market median · all years
Cisco Systems filed 2 certified H-1B LCAs for Customer Support Engineer in FY2025 (down 33% from the year before), with a median base salary of $76k and the middle 50% of offers between $76k and $112k. Across all years its $89k median is 3% below the $92k market median for Customer Support Engineer. It has filed 162 Customer Support Engineer LCAs since FY2016, most often in Research Triangle Park, NC.
How much does Cisco Systems pay a Customer Support Engineer?
Certified base salary for Customer Support Engineer at Cisco Systems by fiscal year: each box is the p25–p75 range, the heavy line the median, the whiskers reach p10–p90. $76k median in FY2025. Base pay only — hover a year for its figures.
Does Cisco Systems pay Customer Support Engineers above the market?
Cisco Systems's all-years median against every employer's certified Customer Support Engineer LCAs — 3% below the market. Same cleaned DOL title, same base-salary definition, so the two rows compare like for like.
| Base salary for this title | Filings | Median |
|---|---|---|
| Cisco Systems | 162 | $89k |
| All employers · Customer Support Engineer | 404 | $92k |
How has Cisco Systems's Customer Support Engineer hiring changed by year?
28 certified Customer Support Engineer filings in FY2016 → 2 in FY2025. The change column is each year against the one before.
| Fiscal year | Filings | vs prior FY | Median base |
|---|---|---|---|
| FY2025 | 2 | −33% | $76k |
| FY2023 | 3 | 0% | $107k |
| FY2022 | 3 | −50% | $98k |
| FY2021 | 6 | 0% | $109k |
| FY2020 | 6 | −83% | $90k |
| FY2019 | 35 | −12% | $101k |
| FY2018 | 40 | +3% | $89k |
| FY2017 | 39 | +39% | $82k |
| FY2016 | 28 | — | $78k |
Which wage levels does Cisco Systems file for Customer Support Engineer?
DOL prevailing-wage levels I–IV approximate experience tiers (I = entry, IV = fully competent). 69% of Cisco Systems's Customer Support Engineer filings sit at Level III–IV. Higher levels earn more entries in the wage-weighted H-1B lottery.
Share of 106 Customer Support Engineer filings with a wage level · all years
- Level I0.9%1
- Level II30.2%32
- Level III34.0%36
- Level IV34.9%37
Where does Cisco Systems hire H-1B Customer Support Engineers?
Worksite states and cities on the certified filings for this title, all years, with the median base salary at each.
| State | Filings | Median base |
|---|---|---|
| Texas | 47 | $86k |
| North Carolina | 46 | $86k |
| California | 42 | $103k |
| Massachusetts | 11 | $84k |
| Pennsylvania | 6 | $94k |
| Oklahoma | 3 | $64k |
| Maryland | 2 | $63k |
| Colorado | 1 | $86k |
| City | Filings | Median base |
|---|---|---|
| Research Triangle Park, NC | 42 | $86k |
| Richardson, TX | 37 | $86k |
| San Jose, CA | 34 | $103k |
| Boxborough, MA | 11 | $84k |
| Austin, TX | 7 | $86k |
| Pittsburgh, PA | 4 | $94k |
| Rancho Cordova, CA | 4 | $90k |
| Morrisville, NC | 3 | $90k |
Also filed as
Cisco Systems's other sponsored titles, and the employers that file the most Customer Support Engineer LCAs. All years.
Other titles at Cisco Systems
| Job title | Filings | Median base |
|---|---|---|
| Software Engineer | 1,899 | $127k |
| Technical Leader | 357 | $145k |
| Technical Consulting Engineer | 299 | $98k |
| Consulting Engineer | 278 | $105k |
| Software Engineering Technical Leader | 226 | $179k |
| Hardware Engineer | 211 | $124k |
| Product Manager | 176 | $135k |
| Software QA Engineer | 173 | $130k |
| Technical Marketing Engineer | 171 | $130k |
| Project Manager | 165 | $112k |
Top Customer Support Engineer sponsors
| Employer | Filings | Median base |
|---|---|---|
| Kla | 60 | $94k |
| Kla-tencor | 26 | $93k |
| Commvault Systems | 12 | $80k |
| Big Switch Networks | 8 | $144k |
| Osisoft | 7 | $60k |
| Nokia of America | 6 | $131k |
| Starburst Data | 5 | $105k |
| Salesforce Com | 4 | $68k |
| Vecima Technology | 4 | $100k |
Common questions about Customer Support Engineer H-1B pay at Cisco Systems
- How much does Cisco Systems pay a Customer Support Engineer on an H-1B?
- Cisco Systems's median certified H-1B base salary for Customer Support Engineer is $76k in FY2025, from 2 filings; the middle 50% of offers fall between $76k and $112k. Across all years the median is $89k.
- How many Customer Support Engineer H-1B LCAs has Cisco Systems filed?
- Cisco Systems has 162 certified H-1B Labor Condition Applications for Customer Support Engineer on record (FY2016–FY2025), 2 of them in FY2025. That is 1% of its 13,067 certified filings across all titles.
- Does Cisco Systems pay Customer Support Engineers above the market?
- Cisco Systems's all-years median of $89k is 3% below the $92k median for Customer Support Engineer across all H-1B employers (404 certified filings).
- Where does Cisco Systems hire H-1B Customer Support Engineers?
- Cisco Systems's Customer Support Engineer LCAs name worksites mostly in Texas, North Carolina, California; the top cities are Research Triangle Park, NC, Richardson, TX, San Jose, CA.
- Does a certified LCA mean an H-1B visa was approved?
- No. A Labor Condition Application (LCA) is the Department of Labor attestation an employer must have certified before filing an H-1B petition with USCIS. It records the job, worksite and offered wage, but not whether the petition was filed, selected in the lottery, or approved. Filing counts measure intent to sponsor, not headcount.
- What salary do these figures show?
- The base annual wage offered on the certified LCA, converted to a yearly amount. Bonus, equity, overtime and benefits are not included, so total compensation is typically higher. Figures are medians and percentiles over certified filings; wages above $5,000,000 a year are excluded as data-entry errors.
- What do prevailing-wage levels I–IV mean?
- The Department of Labor assigns each LCA an OES wage level from I (entry) to IV (fully competent) for the occupation and area. Under the FY2027 wage-weighted H-1B lottery rule, a higher level earns more selection entries, so an employer's level mix is a proxy for how senior its sponsored roles are.
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Source: U.S. Department of Labor, Office of Foreign Labor Certification — certified LCA disclosure data through June 2026 (FY2016–FY2025). An LCA is not an approved visa; pay figures are base salary and exclude bonus and equity. Methodology →